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Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. A web search indicates many instances of similar communication and exchange/return problems with this company. I have zero confidence that if they do issue an RA and I return the ring, that my credit card will be credited. Although I made several attempts to contact them within the "10 days" indicated in their return policy, their lack of communication has now delayed the issuance of a return authorization by more than a month. to front the business and handle all customer service concerns. Further research tells me that this is not a U.S. Located on Park Avenue in New York City, Birkat Elyon offers free wedding jewelry consultations for the selection of readymade designs, as well as for custom. Birkat Elyon has more than 20 years of CZ jewelry expertise. The telephone number for Birkat Elyon goes to Great Neck on Long Island, but is a residential location. Birkat Elyon is an online luxury cubic zirconia jewelry manufacturer, specializing in 14K gold, 18K gold and platinum designs. Since my last email to them, I discovered that their New York City address is an "office front" and the company does not do business out of that location. In my final email, I reiterated my request for a return authorization and indicated that at this point, I was very disappointed with the service I had received and that I wanted to return the ring for refund. I sent two more emails, emailing Rebecca and the company's general mailbox. She recalled that we had spoken, but indicated that she would need to spend time trying to locate my desired ring in my size and she would call me back. I called several more times, and finally again reached Rebecca. I sent a detailed email with questions about another ring and photos of the band I was attempting to pair. There’s a range of rings including the more bling style designer/celebrity style rings, simple solitaire rings and baguette style solitaires. The gold is white, yellow, or rose in color. ![]() She asked that I send her an email with details. They’ve been around since 1985, and their tagline is that they sell luxurious cubic zirconia stones set in gold and platinum too. I explained why I was returning the ring, and she asked if I had worn the ring. She indicated that she was waiting for an important call and might need to call me back. After several more phone calls, I finally reached Rebecca. I reached their voicemail, and left a message. The ring did not pair with my existing band, and in accordance with Birkat Elyon's return and exchange policy, I contacted them by phone within 1 day to begin an exchange and obtain a return authorization. I received the ring via FedEx on January **, 2021. Would I purchase more jewelry from Birkat Elyon you ask me? YES YES YES!! Thanks Rebecca.I purchased a ring from Birkat Elyon's website on January **, 2021. When autocomplete results are available use up and down arrows to review and enter to select. My fiancee cried tears of joy when I asked her to marry me… and she said YES!! Thank you so very much Rebecca for selling me -2- gorgeous rings that even some real diamonds cannot even pale in comparison to the quality, beauty and elegance. Cubic zirconia ring 3.5 carat cushion-cut simulated pink diamond, 0.55 carat triangle each side set in solid 14K white gold. The rings are simply BEAUTIFUL and STUNNING, and came in a beautiful royal-blue box. She even pushed herself to go above and b eyond to expedite my fiancee's wedding ring set, so I could ask my woman for her hand in marriage on December 25th, 2016 Christmas night. Rebecca was outstanding and she's a wonderful communicator, even during her most busiest time of year (Christmas). Reviews Date Birkat Elyon Birkat Elyon $$$ Jewelry, Accessories 555 Madison Ave New York, NY 10022 5.0 star rating Where do I start… I purchased a wedding & engagement set from Bikat Elyon just last month of December 2016. Notifications No new friend requests or compliments at this time.
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